1 (866)-441-7469
header
logo

January 7, 2012

Spaulding Hill Networks, LLC – Announces addition of NEC Sphericall IP PBX

Filed under: News & Events, nec — Tags: , , , — Administrator @ 8:35 pm

Nashua, NH, January 5, 2012 –Today, Spaulding Hill Networks, LLC announced their plan to carry NEC’s Sphericall product line.

Under the agreement, Spaulding Hill Networks, LLC will offer the Award-winning NEC Sphericall IP PBX. NEC Sphericall is 100% software and interoperates with a wide variety of standards-based telephony devices, SIP trunking services, gateways, conferencing and other communications endpoints. Through its unique distributed software architecture, Sphericall scales to 30,000 ports and achieves 99.999% reliability.The Sphericall product line will complement and extend Spaulding Hill’s product portfolio, which includes the Cisco SBCS, NEC Univerge and NEC DSX family of phone systems.

About Spaulding Hill Networks, LLC:
Founded in 1999, Spaulding Hill Networks, LLC has provided clients throughout New England with innovative technology solutions to meet their networking and communication challenges. Spaulding Hill Networks, LLC provides cost-effective Networking Solutions to clients helping them to be more efficient and productive. For more information, visit www.spauldinghillnetworks.com or call 866-441-7469 today.

About NEC America:
NEC Corporation of America is a leading provider of innovative IT, network and communications products and solutions. Empowered by innovation, its solutions, products and services are backed by the leadership and expertise of one of the most successful global companies of more than 100 years. NEC Corporation of America delivers one of the industry’s broadest portfolios of technology solutions and professional services to carrier and both SMB and large enterprise clients across multiple vertical industries. For more information, visit www.necam.com.

June 18, 2010

NEC Unified Communication for Business: A single server powerhouse!

Filed under: nec — Tags: , , , , — Administrator @ 4:19 am
Unified Communications for Business Diagram

Unified Communications for Business Diagram

A while back I went to a NEC Event in Connecticut. The showstopper in my opinion happened to be the NEC Unified for Business system, a one-server powerhouse! The Unified Communications for business places IM, Phone, Email, Call Queuing, and Call Recording all on the one single server. A perfect solution for any small to medium sized business; with a single server businesses can collaborate more effectively and in general improve productivity. The UC for Business offers functionality that drastically improves the way you handle your business communications.

General features include:

• Presence, which gives staff and operators valuable information regarding call recipients’ locations and availability
• Presence reporting that allows individual users and managers to monitor their own activity and the activity of others through comprehensive reporting functionality
• Softphone and Microsoft¨ Office¨ Outlook¨ integration to simplify call handling and give users the ability to manage all their communications from their desktops
• Click-to-Dial from within Microsoft documents for quick, easy access to the people you need to reach
• Contact center and operator tools to address the unique requirements of each function
• Third party integration to enable organizations to easily and effectively connect UC for Business with other business applications

Managing customer a positive customer experience is vital to a successful business. UC for Business has created an easy to use system for your employees and for your customers. Callback allows contact centers to differentiate themselves from their competitors by giving their callers a choice – offering them the option of an automated Callback, eliminating the frustration of waiting in a queue. When Callback is utilized it can reduce the cost associated with having a customer on hold. Console gives your employees empowerment by being able to see who is calling in and allowing them to prioritize top customers so they are never left waiting. Being a LAN based application, it can be accessed from any PC on the network, which means back up operators can pick up overflow calls if necessary. With Presence you can see the status of your colleagues are at all times and can make better judgments when transferring calls. With a simple click and drag of a mouse you can transfer a call with ease. All of you phone, fax, and email messages are stored all within your PC. Fax and Voicemails can be sent via email as attachments, so you can share your internal communications remotely. UC for Business is also a cost cutting investment. Executive Conference is audio conferencing takes the 3rd party out of the equation saving you money on your telephony cost.

Your agents become increasingly goal-oriented and require less supervision. With all your communications being on a PC you can create a not only a cost cutting paperless work flow but also a leaner work environment. Unified Communications for Business means less IT infrastructure, less complexity and less drain on resources. With UC for Business, an organization can meet all of their users’ needs, implement an enterprise-wide unified communications solution and minimize total cost of ownership.

To find out more about Unified Communications for Business please download the brochure or give us a call!

March 17, 2010

Green Company Spotlight On: NEC

Filed under: Green Business — Tags: , , — Administrator @ 7:32 pm

leafNEC, a trusted brand used by Spaulding Hill Networks has been serious about excellent products and services as well as taking care of the environment. They have been environmentally conscious since the early 1970s when green was just a color.

A few facts about NEC’s initiative follow:

• NEC has publicly committed itself to reducing its net-impact CO2 footprint to zero by 2010.
• NEC has been developing bioplastics for years, replacing petrochemical plastics in product cases and internal parts.

• Plans call for bioplastic side panels (made from corn) to be introduced in the fall of 2008 as optional parts on new telephone terminals.
• By 2010, NEC plans to switch 10 percent of its petrochemical plastics to bioplastics.

• NEC’s Eco Symbol label program, initiated in 1998, now appears on 5,273 NEC products in 55 product categories. In order for an NEC product to carry the Eco Symbol, it must meet all environmental soundness standards established by NEC Corporation.
• NEC Unified Solutions’s new business communications products are in line with NEC’s stated goals of reducing the net-impact of its CO2 footprint to zero by 2010. Our Green Initiative is responsible for:

• Lowering the power consumption of these products
• Complying with RoHS manufacturing standards:

• Eliminating chemicals that drive up CO2 emissions
• Using chemicals that are environmentally safe
• Eliminating lead and mercury from circuit boards

• Since 2002, NEC has funded a tree-planting program on Kangaroo Island, Australia

• Since the program’s inception:

• NEC has planted 750 acres of forests each year. (Currently 5,250 acres).
• NEC will maintain the forests through 2020, reaching 1 million tons of CO2 absorbed with approximately 6,750 acres planted

NEC was Green long before it was “Cool to be Green”.

NEC has been environmentally conscious since the 1970s:

1971 – NEC issues Environmental Management Guidelines, directing NEC managers to pursue green policies.
1991 – NEC publishes an Environmental Charter, seven “action plans” to be followed by every NEC employee. Just one of the seven: “To produce energy- and resource-saving products, while giving careful thought to environmental safety issues in development and planning.”
1998 – NEC initiates an internal environmental labeling system to help promote the development of environmentally sound products. Only NEC products that meet or exceed NEC’s highest environmental soundness standards can display the NEC “Eco” Symbol.” Currently, 5,273 products in 55 product categories carry it. The numbers are continually increasing.
2002 – NEC launches its Forestation Program. It is committed to planting 6,750 acres of trees by 2010. NEC’s commitment to maintaining the forests runs through 2020 when the annual volume of CO2 absorbed by the trees could approach one million tons.
2007 – NEC releases its Environmental Management Vision 2010 which publicly commits NEC to reducing its net CO2 footprint to zero by 2010. Over the last decade, the company has made great strides in reducing its CO2 emissions.
2008 – NEC Unified Solutions introduces new products that are both power efficient and compliant with RoHS green manufacturing standards. NEC introduces optional side panels made of bioplastics on new terminals.

If you are interested in going with a quality product that is environmentally conscious please feel free to contact us at 1-866-441-7469.